Privacy
How we handle your information
Last updated 29 October 2026.
This page explains what we collect when you use this site and ask us for a free preview, why, and what you can do about it. We keep it short because we keep the data small. The business behind this site is named in full, with its registration details, on our imprint page.
What we collect
When you fill in the preview-request form, you choose to send us: your business name, a short description of what your business does, your name, your email, and, if you add them, your phone number, a link to your current site or socials, and any note you write. We do not ask for anything else, and you do not need an account.
The site has a few other forms, and they all work the same way. If you book a call, your name and email go into our own booking system so the appointment exists and we can reach you. The demo hotel page shows the kinds of forms we build for clients, and those forms are real: a room request sends your details to our own request system, and the members-card signup stores your name and email (and phone, if you add it) in our own member registry, records that you ticked the consent box, and is meant to email you a single card link. You can ask for those details to be deleted at any time, from the card page or by emailing us.
We do not run advertising trackers or third-party marketing cookies on this site. Unless you choose "Accept" on the banner, the site stores nothing on your device to track you; the one extra note it may keep is a seller's referral code, described below and on the cookies page. If you do choose "Accept", it also remembers how you arrived, as described under how you found us.
Referral codes
If you book a call with a referral code, typed on the booking form or filled in from a seller's link, the booking records that code and who referred you, so we can pay them if you become a client. The seller sees your first name and how far things have got, never your email or phone.
Ελληνικά
Αν κλείσετε κλήση με κωδικό σύστασης, είτε τον γράψατε στη φόρμα κράτησης είτε συμπληρώθηκε από τον σύνδεσμο ενός πωλητή, η κράτηση καταγράφει τον κωδικό και ποιος σας σύστησε, ώστε να τον πληρώσουμε αν γίνετε πελάτης. Ο πωλητής βλέπει το μικρό σας όνομα και σε ποιο σημείο βρίσκεται η συνεργασία, ποτέ το email ή το τηλέφωνό σας.
Română
Dacă programați un apel cu un cod de recomandare, scris în formularul de programare sau completat dintr-un link al unui vânzător, programarea înregistrează codul și cine v-a recomandat, ca să îl putem plăti dacă deveniți client. Vânzătorul vede prenumele dumneavoastră și stadiul discuției, niciodată adresa de email sau telefonul.
Video requests and brand uploads
When you ask us about a video for your business through our video form, you send us your answers (how you imagine the video, your business name and any website or Instagram you add), your name, your email, your phone number, and whether you would rather get a call or a WhatsApp message. If we then send you our brand form, you also send us your logo, photos of your place, your products or your team, your brand colours and any notes.
We use this to contact you about your video and to make it. The photos you upload are private: only we can see them, there is no public link to them, and they are deleted together with your response. Each response also keeps you in our own member registry as a customer of 450labs, with your name, email and phone.
The brand form has two boxes for offers, one for email and one for WhatsApp. Neither is ticked for you, and we send offers only on the channels you tick. Email offers start once you confirm the link we email you. Every offer email has a link to turn offers off, and you can also tell us on WhatsApp or by email at any time.
We keep all of this the way we keep any enquiry: while we are working on your video, and if nothing comes of it, until it is clearly no longer going anywhere. If you turned offers on, we keep your contact details until you turn them all off. You can ask us to delete any of it sooner.
Ελληνικά
Όταν μας ρωτάτε για ένα βίντεο για την επιχείρησή σας μέσα από τη φόρμα για το βίντεο, μας στέλνετε τις απαντήσεις σας (πώς φαντάζεστε το βίντεο, το όνομα της επιχείρησής σας και όποιο site ή Instagram προσθέσετε), το όνομά σας, το email σας, τον αριθμό τηλεφώνου σας και αν προτιμάτε τηλεφώνημα ή μήνυμα στο WhatsApp. Αν στη συνέχεια σας στείλουμε τη φόρμα για την ταυτότητα της επιχείρησής σας, μας στέλνετε επίσης το λογότυπό σας, φωτογραφίες από τον χώρο, τα προϊόντα ή την ομάδα σας, τα χρώματα της επιχείρησής σας και ό,τι σημειώσεις θέλετε.
Τα χρησιμοποιούμε για να επικοινωνήσουμε μαζί σας για το βίντεο και για να το φτιάξουμε. Οι φωτογραφίες που ανεβάζετε είναι ιδιωτικές: τις βλέπουμε μόνο εμείς, δεν υπάρχει δημόσιος σύνδεσμος προς αυτές και διαγράφονται μαζί με την απάντησή σας. Με κάθε απάντηση σας καταχωρούμε επίσης ως πελάτη της 450labs στο δικό μας μητρώο μελών, με το όνομα, το email και το τηλέφωνό σας.
Η φόρμα για την ταυτότητα έχει δύο κουτάκια για προσφορές, ένα για email και ένα για WhatsApp. Κανένα δεν είναι επιλεγμένο από πριν, και στέλνουμε προσφορές μόνο από τα κανάλια που επιλέγετε εσείς. Οι προσφορές με email ξεκινούν όταν επιβεβαιώσετε τον σύνδεσμο που σας στέλνουμε. Κάθε email με προσφορές έχει σύνδεσμο για να τις σταματήσετε, και μπορείτε επίσης να μας το πείτε στο WhatsApp ή με email όποτε θέλετε. Οι προσφορές βασίζονται στη συγκατάθεσή σας, την οποία μπορείτε να ανακαλέσετε οποτεδήποτε.
Τα κρατάμε όπως κάθε αίτημα: όσο δουλεύουμε το βίντεό σας, και αν δεν συνεχίσουμε, μέχρι να φανεί καθαρά ότι η συζήτηση έκλεισε. Αν έχετε ενεργοποιήσει προσφορές, κρατάμε τα στοιχεία επικοινωνίας σας μέχρι να τις απενεργοποιήσετε όλες. Μπορείτε να μας ζητήσετε να διαγράψουμε οτιδήποτε από αυτά νωρίτερα.
Română
Când ne întrebați despre un videoclip pentru afacerea dumneavoastră prin formularul pentru videoclip, ne trimiteți răspunsurile (cum vă imaginați videoclipul, numele afacerii și orice site sau pagină de Instagram adăugați), numele, adresa de email, numărul de telefon și dacă preferați un apel sau un mesaj pe WhatsApp. Dacă apoi vă trimitem formularul pentru identitatea afacerii, ne trimiteți și logoul, fotografii cu locul, produsele sau echipa, culorile afacerii și orice alte note.
Le folosim ca să vă contactăm despre videoclip și ca să îl realizăm. Fotografiile pe care le încărcați sunt private: doar noi le vedem, nu există niciun link public către ele și se șterg împreună cu răspunsul dumneavoastră. Cu fiecare răspuns vă păstrăm și ca client al 450labs în propriul nostru registru de membri, cu numele, adresa de email și telefonul dumneavoastră.
Formularul pentru identitatea afacerii are două căsuțe pentru oferte, una pentru email și una pentru WhatsApp. Niciuna nu este bifată în locul dumneavoastră, iar ofertele le trimitem doar pe canalele pe care le bifați. Ofertele prin email încep după ce confirmați linkul pe care vi-l trimitem. Fiecare email cu oferte are un link prin care le puteți opri, și ne puteți spune oricând, pe WhatsApp sau prin email, să ne oprim. Ofertele se bazează pe consimțământul dumneavoastră, pe care îl puteți retrage oricând.
Le păstrăm la fel ca orice altă cerere: cât timp lucrăm la videoclipul dumneavoastră, iar dacă nu mergem mai departe, până când devine clar că discuția s-a încheiat. Dacă ați activat ofertele, păstrăm datele de contact până când le dezactivați pe toate. Ne puteți cere oricând să ștergem mai devreme oricare dintre aceste date.
The newsletter
If you sign up for news and offers at the bottom of any page, we keep your email address, the language you signed up in, when you signed up and confirmed, and, if you leave, when you unsubscribed. We use them to send you the news and offers you asked for, a few times a year.
The legal basis is your consent, which you give with the checkbox and confirm by clicking the link we email you. Nothing is sent until you confirm. The list is kept on our own servers in the EU, with the rest of this site's data, and the emails go out through our email provider. Offers from 450labs go out through the same email service, and every offer email has its own one-click link to stop them.
We keep your details until you unsubscribe. After that we keep only a record that you unsubscribed, so we do not email you again. You can leave at any time with the one-click link in every email, or by writing to hello@450labs.net.
Meetings and recorded calls
If you meet one of our partners (the people who work with 450labs to find and look after clients), they may send you a link to a meeting page at meetings.450labs.net. You open it without an account. It shows who you are talking to, and during the meeting the partner can put questions, examples of websites or a page of ours on it for you to answer or open. Your answers on that page are kept with the notes about your business.
The partner may record the audio of the call, only with your OK. The meeting page asks you first, and you can say no: the call goes on and nothing is recorded. You can change your mind at any time on the same page, either way. While the recording runs, the page says so.
We record so that nothing you tell us gets lost and we do not have to ask twice. An AI service writes the transcript, and our team and the partner use it for the meeting notes and a proposal for your business. To do this, the audio goes to OpenAI for the live captions during the call, which may process it in the United States, and to Deepgram for the transcript after the call, in the EU. The transcript also goes to the AI assistants we and our partners use to prepare notes and suggestions. These services process it only to provide that service to us. Nothing from the call is used to judge your mood or tone.
The recording, the transcript and your answers stay on our own server, with the notes about your business. Only our team and the partner who met you can see them. We delete the recording and the transcript five months after the meeting. The meeting notes and your answers stay while you are our client, and we delete them when that ends or when you ask us to. Recording and transcription rest on your consent, which you give and can withdraw on the meeting page.
Ελληνικά
Αν συναντηθείτε με κάποιον από τους συνεργάτες μας (τους ανθρώπους που δουλεύουν με την 450labs για να βρίσκουν και να φροντίζουν πελάτες), μπορεί να σας στείλει έναν σύνδεσμο για μια σελίδα συνάντησης στο meetings.450labs.net. Την ανοίγετε χωρίς λογαριασμό. Δείχνει με ποιον μιλάτε, και κατά τη συνάντηση ο συνεργάτης μπορεί να σας δείξει εκεί ερωτήσεις, παραδείγματα ιστοσελίδων ή μια δική μας σελίδα, για να απαντήσετε ή να την ανοίξετε. Οι απαντήσεις σας κρατιούνται μαζί με τις σημειώσεις για την επιχείρησή σας.
Ο συνεργάτης μπορεί να ηχογραφήσει τον ήχο της κλήσης, μόνο με τη συγκατάθεσή σας. Η σελίδα σας ρωτά πρώτα, και μπορείτε να αρνηθείτε: η κλήση συνεχίζεται χωρίς ηχογράφηση. Μπορείτε να αλλάξετε γνώμη όποτε θέλετε, από την ίδια σελίδα. Όσο γίνεται ηχογράφηση, η σελίδα το δείχνει.
Ηχογραφούμε για να μη χαθεί τίποτα από όσα μας λέτε και να μη σας ρωτάμε δύο φορές. Μια υπηρεσία τεχνητής νοημοσύνης γράφει την απομαγνητοφώνηση, και η ομάδα μας μαζί με τον συνεργάτη τη χρησιμοποιούν για τις σημειώσεις της συνάντησης και μια πρόταση για την επιχείρησή σας. Γι' αυτό ο ήχος πηγαίνει στην OpenAI για τους ζωντανούς υπότιτλους κατά την κλήση, που μπορεί να τον επεξεργαστεί στις Ηνωμένες Πολιτείες, και στην Deepgram για την απομαγνητοφώνηση μετά την κλήση, μέσα στην ΕΕ. Η απομαγνητοφώνηση πηγαίνει επίσης στους βοηθούς τεχνητής νοημοσύνης που χρησιμοποιούμε εμείς και οι συνεργάτες μας για σημειώσεις και προτάσεις. Οι υπηρεσίες αυτές επεξεργάζονται τα δεδομένα μόνο για να μας παρέχουν αυτή την υπηρεσία. Τίποτα από την κλήση δεν χρησιμοποιείται για να κριθεί η διάθεση ή ο τόνος σας.
Η ηχογράφηση, η απομαγνητοφώνηση και οι απαντήσεις σας μένουν στον δικό μας διακομιστή, μαζί με τις σημειώσεις για την επιχείρησή σας. Τις βλέπουν μόνο η ομάδα μας και ο συνεργάτης που σας συνάντησε. Διαγράφουμε την ηχογράφηση και την απομαγνητοφώνηση πέντε μήνες μετά τη συνάντηση. Οι σημειώσεις της συνάντησης και οι απαντήσεις σας μένουν όσο είστε πελάτης μας, και τις διαγράφουμε όταν αυτό τελειώσει ή όταν μας το ζητήσετε. Η ηχογράφηση και η απομαγνητοφώνηση βασίζονται στη συγκατάθεσή σας, την οποία δίνετε και μπορείτε να ανακαλέσετε από τη σελίδα της συνάντησης.
Română
Dacă vă întâlniți cu unul dintre partenerii noștri (oamenii care lucrează cu 450labs ca să găsească clienți și să aibă grijă de ei), acesta vă poate trimite un link către o pagină de întâlnire pe meetings.450labs.net. O deschideți fără cont. Pagina arată cu cine vorbiți, iar în timpul întâlnirii partenerul vă poate arăta acolo întrebări, exemple de site-uri sau o pagină de-a noastră, la care să răspundeți sau pe care să o deschideți. Răspunsurile dumneavoastră se păstrează împreună cu notițele despre afacerea dumneavoastră.
Partenerul poate înregistra sunetul apelului, doar cu acordul dumneavoastră. Pagina vă întreabă mai întâi și puteți refuza: apelul continuă fără înregistrare. Vă puteți răzgândi oricând, din aceeași pagină. Cât timp înregistrarea rulează, pagina o arată.
Înregistrăm ca să nu se piardă nimic din ce ne spuneți și să nu vă întrebăm de două ori. Un serviciu de inteligență artificială face transcrierea, iar echipa noastră și partenerul o folosesc pentru notițele întâlnirii și pentru o propunere pentru afacerea dumneavoastră. Pentru asta, sunetul ajunge la OpenAI pentru subtitrările din timpul apelului, care îl poate prelucra în Statele Unite, și la Deepgram pentru transcrierea de după apel, în Uniunea Europeană. Transcrierea ajunge și la asistenții de inteligență artificială pe care îi folosim noi și partenerii noștri pentru notițe și sugestii. Aceste servicii prelucrează datele doar ca să ne ofere acest serviciu. Nimic din apel nu este folosit pentru a vă evalua starea sau tonul.
Înregistrarea, transcrierea și răspunsurile dumneavoastră rămân pe serverul nostru, împreună cu notițele despre afacerea dumneavoastră. Le văd doar echipa noastră și partenerul care s-a întâlnit cu dumneavoastră. Ștergem înregistrarea și transcrierea la cinci luni după întâlnire. Notițele întâlnirii și răspunsurile dumneavoastră rămân cât timp sunteți clientul nostru, și le ștergem când acest lucru se încheie sau când ne cereți. Înregistrarea și transcrierea se bazează pe acordul dumneavoastră, pe care îl dați și îl puteți retrage din pagina întâlnirii.
If a partner told us about your business
450labs works with partners: independent people who find businesses we can help and stay their point of contact. A partner may tell us about your business before you have contacted us yourself. If that is how we got your details, this section is for you, and 450labs is responsible for what we do with them.
A partner may send us your business name and what it does, your name and role, your business phone and email, links to your website and social profiles, photos of your place or your products, and notes from talking to you. We may add what your business publishes itself: its website, its social profiles and its listing on maps. We use this to prepare a preview of a new site or a proposal for your business, and to contact you about it. The legal basis is our legitimate interest in offering our services to businesses. AI services help us read it and prepare the preview, as described under who else is involved.
You can tell us at any time that you are not interested: we stop, and we delete what we hold about you. If nothing comes of it, we delete it 12 months after our last contact. You also have the rights listed under your rights.
Ελληνικά
Η 450labs συνεργάζεται με συνεργάτες: ανεξάρτητους ανθρώπους που βρίσκουν επιχειρήσεις τις οποίες μπορούμε να βοηθήσουμε και μένουν το πρόσωπο επικοινωνίας τους. Ένας συνεργάτης μπορεί να μας μιλήσει για την επιχείρησή σας πριν επικοινωνήσετε εσείς μαζί μας. Αν έτσι πήραμε τα στοιχεία σας, αυτή η ενότητα σας αφορά, και υπεύθυνη για ό,τι κάνουμε με αυτά είναι η 450labs.
Ένας συνεργάτης μπορεί να μας στείλει το όνομα της επιχείρησής σας και τι κάνει, το όνομα και τον ρόλο σας, το επαγγελματικό σας τηλέφωνο και email, συνδέσμους προς τον ιστότοπο και τα κοινωνικά σας δίκτυα, φωτογραφίες από τον χώρο ή τα προϊόντα σας και σημειώσεις από τη συζήτηση μαζί σας. Μπορεί να προσθέσουμε όσα δημοσιεύει η ίδια η επιχείρησή σας: τον ιστότοπό της, τα κοινωνικά της δίκτυα και την καταχώρισή της στους χάρτες. Τα χρησιμοποιούμε για να ετοιμάσουμε μια προεπισκόπηση νέου ιστότοπου ή μια πρόταση για την επιχείρησή σας, και για να επικοινωνήσουμε μαζί σας γι' αυτήν. Νομική βάση είναι το έννομο συμφέρον μας να προσφέρουμε τις υπηρεσίες μας σε επιχειρήσεις. Υπηρεσίες τεχνητής νοημοσύνης μάς βοηθούν να τα διαβάσουμε και να ετοιμάσουμε την προεπισκόπηση, όπως περιγράφεται στην ενότητα για το ποιος άλλος συμμετέχει.
Μπορείτε να μας πείτε όποτε θέλετε ότι δεν ενδιαφέρεστε: σταματάμε και διαγράφουμε ό,τι έχουμε για εσάς. Αν δεν προχωρήσει τίποτα, τα διαγράφουμε 12 μήνες μετά την τελευταία μας επικοινωνία. Έχετε επίσης τα δικαιώματα που περιγράφονται στην ενότητα για τα δικαιώματά σας, και μπορείτε να υποβάλετε καταγγελία στην Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα.
Română
450labs lucrează cu parteneri: oameni independenți care găsesc afaceri pe care le putem ajuta și rămân persoana lor de contact. Un partener ne poate vorbi despre afacerea dumneavoastră înainte ca dumneavoastră să ne fi contactat. Dacă așa am primit datele dumneavoastră, această secțiune vă privește, iar 450labs răspunde pentru ce facem cu ele.
Un partener ne poate trimite numele afacerii și ce face aceasta, numele și rolul dumneavoastră, telefonul și adresa de email ale afacerii, linkuri către site și profilurile sociale, fotografii cu spațiul sau produsele dumneavoastră și notițe din discuția cu dumneavoastră. Putem adăuga ce publică afacerea însăși: site-ul, profilurile sociale și înregistrarea de pe hărți. Le folosim ca să pregătim o previzualizare a unui site nou sau o propunere pentru afacerea dumneavoastră și ca să vă contactăm despre ea. Temeiul legal este interesul nostru legitim de a oferi serviciile noastre afacerilor. Servicii de inteligență artificială ne ajută să le citim și să pregătim previzualizarea, așa cum este descris în secțiunea despre cine mai este implicat.
Ne puteți spune oricând că nu vă interesează: ne oprim și ștergem ce avem despre dumneavoastră. Dacă nu se ajunge la nimic, le ștergem la 12 luni după ultimul nostru contact. Aveți și drepturile descrise în secțiunea despre drepturile dumneavoastră și puteți depune o plângere la Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal.
Embedded video
The demo hotel page includes one video hosted on YouTube. When the page opens, your browser fetches the video's preview image from YouTube's image server; nothing else loads and nothing plays. If you press play, the video plays through YouTube's privacy-enhanced player (youtube-nocookie.com), and from that moment Google's own privacy policy applies to what the player does. If you never press play, the player never loads.
Site analytics
To see how the site is doing we run Plausible, a privacy-friendly analytics tool, on our own servers. It counts visits in aggregate: which pages get opened, roughly which country a visit comes from, and how people found us. It sets no cookies, stores nothing on your device, and does not follow you to other sites, so we never learn who you are from it. More detail is on the cookies page.
How you found us
The booking form asks, optionally, how you found us. If you answer, the answer is kept with your booking. We use it only to learn which ways of reaching people work, which is our legitimate interest in running the business. You can leave it blank.
When a booking or a video request is sent, our visitor statistics count one enquiry, with the name of the form and your answer if you gave one. That count is anonymous and is never linked to your name or email.
If you chose "Accept" on the banner, a booking also carries the first page you opened here, the site you came from, any campaign tags in the link, which ad network or social link brought you, and the addresses of the pages you opened here. They are added to the booking's notes. The legal basis is your consent, which you can withdraw at any time on the cookies page; withdrawing does not affect what was sent before. We keep them with your booking for as long as we keep the booking, and they are never shared with advertisers.
Links we share in posts, on flyers or in messages can end with a short code, such as
?source=post-1017. Our visitor statistics read that code, without cookies, to count how many
people opened that link. If you chose "Accept" on the banner, the code is also kept with your first
visit and sent with a booking. When we send a link to one person by name, we note whom we sent it
to, so we can see whether it was opened and whether it led to a booking. That is our legitimate
interest in following up on a link we sent you. The note is kept for at most 12 months, and we
delete it sooner if you ask.
Ελληνικά
Η φόρμα κράτησης ρωτά, προαιρετικά, πώς μας βρήκατε. Αν απαντήσετε, η απάντηση κρατιέται μαζί με την κράτησή σας. Τη χρησιμοποιούμε μόνο για να μαθαίνουμε ποιοι τρόποι προσέγγισης λειτουργούν, κάτι που αποτελεί έννομο συμφέρον μας για τη λειτουργία της επιχείρησης. Μπορείτε να την αφήσετε κενή.
Όταν στέλνεται μια κράτηση ή ένα αίτημα για βίντεο, τα στατιστικά επισκεψιμότητας μετρούν ένα αίτημα, με το όνομα της φόρμας και την απάντησή σας αν δώσατε. Η μέτρηση είναι ανώνυμη και δεν συνδέεται ποτέ με το όνομα ή το email σας.
Αν πατήσατε «Αποδοχή» στο banner, η κράτηση περιέχει επίσης την πρώτη σελίδα που ανοίξατε εδώ, τον ιστότοπο από τον οποίο ήρθατε, τυχόν ετικέτες καμπάνιας στον σύνδεσμο, ποιο διαφημιστικό δίκτυο ή σύνδεσμος κοινωνικού δικτύου σας έφερε και τις διευθύνσεις των σελίδων που ανοίξατε εδώ. Προστίθενται στις σημειώσεις της κράτησης. Νομική βάση είναι η συγκατάθεσή σας, την οποία μπορείτε να ανακαλέσετε όποτε θέλετε στη σελίδα για τα cookies· η ανάκληση δεν επηρεάζει ό,τι στάλθηκε πριν. Τα κρατάμε μαζί με την κράτησή σας όσο κρατάμε και την κράτηση, και δεν τα μοιραζόμαστε ποτέ με διαφημιστές.
Οι σύνδεσμοι που μοιραζόμαστε σε αναρτήσεις, σε φυλλάδια ή σε μηνύματα μπορεί να τελειώνουν με
έναν σύντομο κωδικό, για παράδειγμα ?source=post-1017. Τα στατιστικά επισκεψιμότητας
διαβάζουν αυτόν τον κωδικό, χωρίς cookies, για να μετρήσουν πόσοι άνοιξαν τον σύνδεσμο. Αν
πατήσατε «Αποδοχή» στο banner, ο κωδικός κρατιέται επίσης μαζί με την πρώτη σας επίσκεψη και
στέλνεται με την κράτηση. Όταν στέλνουμε έναν σύνδεσμο σε ένα συγκεκριμένο πρόσωπο, σημειώνουμε σε
ποιον τον στείλαμε, ώστε να βλέπουμε αν άνοιξε και αν οδήγησε σε κράτηση. Νομική βάση είναι το έννομο συμφέρον μας να συνεχίσουμε την επικοινωνία μαζί σας για έναν σύνδεσμο που σας στείλαμε. Η σημείωση κρατιέται το πολύ
12 μήνες και τη σβήνουμε νωρίτερα αν μας το ζητήσετε.
Română
Formularul de programare întreabă, opțional, cum ne-ați găsit. Dacă răspundeți, răspunsul se păstrează împreună cu programarea. Îl folosim doar ca să aflăm ce căi de a ajunge la oameni funcționează, ceea ce este interesul nostru legitim în desfășurarea activității. Puteți lăsa câmpul gol.
Când este trimisă o programare sau o cerere pentru un videoclip, statisticile de vizitare numără o solicitare, cu numele formularului și răspunsul dumneavoastră, dacă ați dat unul. Numărătoarea este anonimă și nu este legată niciodată de numele sau adresa dumneavoastră de email.
Dacă ați ales „Accept” în banner, programarea conține și prima pagină pe care ați deschis-o aici, site-ul de pe care ați venit, eventualele etichete de campanie din link, rețeaua de publicitate sau linkul social care v-a adus și adresele paginilor pe care le-ați deschis aici. Acestea se adaugă la notele programării. Temeiul legal este consimțământul dumneavoastră, pe care îl puteți retrage oricând pe pagina despre cookie-uri; retragerea nu afectează ce a fost trimis înainte. Le păstrăm împreună cu programarea cât timp păstrăm programarea și nu le împărtășim niciodată cu firme de publicitate.
Linkurile pe care le distribuim în postări, pe flyere sau în mesaje se pot termina cu un cod scurt,
de exemplu ?source=post-1017. Statisticile de vizitare citesc acest cod, fără cookie-uri, ca
să numere câte persoane au deschis linkul respectiv. Dacă ați ales „Accept” în banner, codul este
păstrat și împreună cu prima dumneavoastră vizită și este trimis odată cu programarea. Când trimitem
un link unei anumite persoane, notăm cui l-am trimis, ca să vedem dacă a fost deschis și dacă a dus
la o programare. Temeiul este interesul nostru legitim de a urmări un link pe care vi l-am trimis.
Nota se păstrează cel mult 12 luni și o ștergem mai devreme dacă ne cereți.
Why we use it
Only for what you asked us for: to build the free preview you requested, or to talk to you about your video and make it, and to get back to you about it. Offers are the one exception, and we send them only if you ticked the box for them (see video requests and brand uploads). We do not sell your information, and we share it only with the services we rely on to run the site, send email and prepare your preview, listed under who else is involved.
Legal basis
We process what you send on the basis of your request: you are contacting us to start a possible working relationship, and we use the details to respond and prepare the preview. Offers rest on your consent, which you can withdraw at any time. Your answer to "How did you find us?" rests on our legitimate interest in knowing which channels work, and the record of where you came from on your consent from the banner.
How long we keep it
We keep each kind of information only as long as we need it, and we delete it sooner if you ask, unless the law makes us keep it.
- A preview request, a booked call or a video request that leads nowhere: 12 months after our last contact. The same goes for what a partner told us about your business.
- What you or a partner sent us to build your preview (answers, photos, logos, notes): the same 12 months if nothing comes of it. If you become a client, for as long as you are one and the 30 days after, when you can take a copy.
- Recordings and transcripts of calls: five months after the call, or sooner if you withdraw your consent. Meeting notes and your answers on the meeting page stay while you are our client.
- News and offers by email: until you unsubscribe. After that we keep only a record that you did, so we do not email you again.
- The note of whom we sent a link: at most 12 months.
- Our agreement with you, your orders and the emails that set the scope of the work: 5 years after the end of the year in which our agreement ends, because that is how long either of us can bring a claim about it.
- Invoices and our books: 10 years from the end of the year in which that year's tax return was due, as Greek tax law requires. We cannot delete these early, even if you ask.
- Backups: our servers are backed up every night, and a backup is kept for up to about a year. Something we delete stays in older backups until they expire, and if we ever restore one, we delete it again before the restored data is used.
Who else is involved
We rely on a few services to run 450labs. Each of them processes your information only to provide its service to us.
- Hetzner runs our servers and keeps our backups, in Germany.
- Resend sends our email.
- Stripe takes card payments, once you are a client.
- AI providers read what you or a partner sent us, and help us write and illustrate your preview, our notes and our proposals.
- For a recorded call, the captioning and transcription services named under meetings and recorded calls process the audio.
Some of these services may process information in the United States. Where they do, the transfer is covered by the safeguards EU law requires for it, such as the European Commission's standard contractual clauses.
Facebook and Instagram
If your business uses our Marketing app, you connect your Facebook Page, Instagram account or ad account to us. From them we read only what the app needs: the account's name, ID and picture, the account's published posts, and for promotions you start, their reach, clicks and spend. We use this only to publish the posts you approve, run the promotions you start and show you the results. We do not sell it, share it with other clients or use it for anything else.
It stays on our servers (Hetzner, Germany) while you work with us. When you disconnect an account, or ask us, we delete what we read from it within 30 days. You can disconnect in the app at any time, or remove 450labs from your Facebook business settings. To ask for deletion, write to hello@450labs.net.
Ελληνικά
Αν η επιχείρησή σας χρησιμοποιεί την εφαρμογή Marketing, συνδέετε μαζί μας τη σελίδα σας στο Facebook, τον λογαριασμό σας στο Instagram ή τον διαφημιστικό σας λογαριασμό. Από αυτούς διαβάζουμε μόνο ό,τι χρειάζεται η εφαρμογή: το όνομα, το αναγνωριστικό και την εικόνα του λογαριασμού, τις δημοσιευμένες αναρτήσεις του και, για τις προωθήσεις που ξεκινάτε, την απήχηση, τα κλικ και τα έξοδά τους. Τα χρησιμοποιούμε μόνο για να δημοσιεύουμε όσα εγκρίνετε, να τρέχουμε τις προωθήσεις που ξεκινάτε και να σας δείχνουμε τα αποτελέσματα. Δεν τα πουλάμε, δεν τα μοιραζόμαστε με άλλους πελάτες και δεν τα χρησιμοποιούμε για κάτι άλλο.
Μένουν στους διακομιστές μας (Hetzner, Γερμανία) όσο συνεργαζόμαστε. Όταν αποσυνδέσετε έναν λογαριασμό ή μας το ζητήσετε, διαγράφουμε ό,τι διαβάσαμε από αυτόν μέσα σε 30 ημέρες. Μπορείτε να αποσυνδεθείτε από την εφαρμογή οποτεδήποτε ή να αφαιρέσετε το 450labs από τις ρυθμίσεις επιχείρησης του Facebook. Για διαγραφή, γράψτε μας στο hello@450labs.net.
Română
Dacă afacerea dumneavoastră folosește aplicația Marketing, ne conectați pagina de Facebook, contul de Instagram sau contul de publicitate. Din ele citim doar ce are nevoie aplicația: numele, ID-ul și imaginea contului, postările publicate ale contului și, pentru promovările pe care le porniți, acoperirea, clicurile și cheltuielile. Le folosim doar ca să publicăm postările aprobate de dumneavoastră, să rulăm promovările pe care le porniți și să vă arătăm rezultatele. Nu le vindem, nu le împărțim cu alți clienți și nu le folosim în alt scop.
Rămân pe serverele noastre (Hetzner, Germania) cât timp lucrăm împreună. Când deconectați un cont sau ne cereți, ștergem în 30 de zile ce am citit din el. Vă puteți deconecta oricând din aplicație sau puteți elimina 450labs din setările de business ale Facebook. Pentru ștergere, scrieți-ne la hello@450labs.net.
If you become a client
Everything above is about this site and the preview stage. If you decide to buy, we set you up with an account on our platform, and from that point the 450labs services agreement governs what we do with your data, including the data-processing terms and the list of providers we rely on to run and host client sites.
Two things change at that point. Payment is handled by Stripe on its own checkout page, so your card details go to them and never to us. And a Greek invoice has to carry your business name, address and tax number, so we hold those to issue your invoices and keep them for as long as Greek tax law requires, 10 years (see how long we keep it).
Your rights
You can ask to see what we hold about you, to correct it, to have it deleted, or to get a copy to take elsewhere, and you can object to anything we do on the basis of our legitimate interest. Email us and we will answer within a month. If you think we have handled your data badly, you can also complain to a data protection authority: in Greece the Hellenic Data Protection Authority (dpa.gr), in Romania ANSPDCP (dataprotection.ro), or the one where you live.
Contact
Questions about your data, or want it removed? Email hello@450labs.net. The full business details are on our imprint page.